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General conditions of sale and use

These general conditions of sale govern the sale of products from the website

Article 1 - GCS

The purpose of these general conditions of sale is to govern the contractual relations (rights and obligations) between the company Les Bouclettes de Sissi and each of its customers within the framework of a system of distance selling of goods offered by means of this medium. electronics to the consumer.

In the event of disagreement with the content of these general conditions, the visitor and/or the consumer is requested not to use the site

Article 2 - Offer

The site presents a commercial proposal for the sale of products, which is not considered a permanent offer. It is valid as long as the products are present on the site and within the limits of available stocks. The company Les Bouclettes de Sissi is not responsible for any delay in the delivery of its products, when the responsibility of its suppliers is engaged, in the event of non-compliance with their own delivery times for the goods. The photos of the products offered for sale are contractual, unless the opposite is indicated.


Article 3 - Order

Any order implies acceptance of these general conditions of sale. By placing an order for a product on the site and freely ticking the box “I have read and I accept the general conditions of sale”, the customer acknowledges having previously read these conditions of sale and accepting them without restriction. The general conditions of sale can be modified at any time without notice. In the event of modification, the general conditions of sale in force at the time of the order will be applied to each order.
Orders must be placed through the website via the shopping cart system. We reserve the right to suspend or cancel any order from a customer with whom there is a dispute relating to a previous order.

Article 4 - Approval

By validating your order you declare to accept without reserve the entirety of the present General Conditions of Sale.

Article 5 - Availability

Our product offers and prices are valid as long as they are visible on the site, within the limits of available stocks. In the event of unavailability of a product after placing your order, we will inform you by email as soon as possible.

Article 6 - Price

All our prices are in Swiss Franc (abbreviated CHF). The prices are calculated excluding participation in processing and shipping costs and excluding tax in the country of delivery. In the event of an order to a country outside Switzerland, the customer is the importer of the product(s) ordered. Customs duties and various local state taxes may be payable. These rights and sums are not the responsibility of the company Les Bouclettes de Sissi. They are the responsibility of the customer and are entirely his responsibility both in terms of declarations and payments to the competent authorities and bodies of his country.
Les Bouclettes de Sissi reserves the right to modify its prices at any time. The prices are those in force at the time of registration of the order, subject to availability on that date. In the event of a promotional offer, this is offered for a fixed period, you should pay attention to the validity limit of the offer.

Article 7 - Payment

The accepted means of payment are:


- PayPal:

- Credit card

- Bank transfer (payment in advance):

Sylvia Ruffer

Route de l'Isle 13, 1148 Villars-Bozon, CH

Bank: BCV   

IBAN: CH20 00767 000U 5163 8756  BIC/SWIFT: BCVLCH2LXXX

Article 8 and 9 - Postage and Delivery

For deliveries in Switzerland, the deadline is 3 to 7 working days

The shipment will be made by A mail in a paid letter

The shipping costs are 5.95 frs.

And are offered for orders over 60 frs.

For deliveries in Europe, the delay is 4 to 10 working days

The shipment will be made in a paid letter

The shipping costs are 8.95 frs.

And are offered for orders over 70 frs.

Orders are delivered to the delivery address indicated by the customer when placing his order. The products travel at the risk and peril of the customer once has delivered the products to the transport company. Consequently, cannot be held responsible for a delay, an error or a lack of delivery for any reason whatsoever and in particular in the event of a disruption or a strike or events beyond the control. postal or transport services.

Article 10 - Return of goods and right of withdrawal

Returns and exchanges are possible within 7 days of receiving your order.

Personalized products are non-returnable.
Returned items must be in their original packaging or in a bubble envelope.
The return costs for a return or an exchange are the responsibility of the customer.
The refund will be made upon receipt of the returned items.

It is possible to cancel an order within 24 hours of placing the order, by writing a message via the contact forum or by e-mail.

Article 11 - Liability

Neither nor the customer can be held responsible for any delayed, hindered or prevented performance that would have originated from a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure all facts or circumstances, unforeseeable, independent of the will and beyond the control of the parties despite all reasonably possible efforts.
The customer is solely responsible for the choice of products, their use, consumption, maintenance and conservation by himself or by a third party as well as his postage costs when he contacts

Article 12 - Entire contract

If, for any reason, one of these provisions should be declared inapplicable, this will not affect the application of the other provisions of this contract.

Article 13 - Applicable law

For any dispute concerning the validity, execution and/or interpretation of these general conditions, the forum is exclusively located in Isle, canton of Vaud, Switzerland.

The customer declares to accept that the contractual relationship binding him to in application of these general conditions is exclusively governed by Swiss law.
For all situations that are not governed by these general conditions, the Swiss Code of Obligations applies. Mandatory law is reserved.

In the event of a divergence of interpretation between the different language versions of these general terms and conditions, only the French version is authentic.

Article 14 - Intellectual Property

All the illustrations and images reproduced on the site are reserved under copyright as well as intellectual property and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized. Any other use, without our prior authorization, constitutes an infringement and is sanctioned under Intellectual Property.

Article 15 - Data protection

All personal data will be considered confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.

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